ezremote/Docs/Troubleshooting

Troubleshooting

  • No tools: restart or reload the client, enable the server, and inspect its connection status.
  • Sign-in fails: check the server URL and client version, then reconnect through OAuth. Keep credentials out of configuration and chat.
  • No computer: finish local approval and check the helper is online. Expired setup requests need a new request.
  • Permission refused: review the connection on the computer. Respect the refusal; do not bypass it.